We are here to answer your questions
Whether you have questions about our courses, need help choosing the right programme, or want to discuss custom learning solutions, our team is ready to assist.
Level 12, 45 Collins Street
Melbourne VIC 3000
Australia
Monday to Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed
We respond to all enquiries within one business day. For urgent matters, please indicate this in your message subject.
Quick answers to common enquiries
A computer or tablet with a camera, microphone, and stable internet connection. We recommend using headphones for better audio quality.
Yes, with 24 hours notice. Our platform allows you to reschedule directly or message your tutor to arrange an alternative time.
All sessions are recorded. You can watch the recording and complete any exercises before your next scheduled lesson.
Full refunds are available within seven days of enrolment if no lessons have been attended. Partial refunds may apply after that period.
Information provided through our contact channels is for general guidance only and does not constitute a binding agreement. Specific course details, pricing, and availability should be confirmed before enrolment. Response times may vary during peak periods.