Last updated: August 2026
Agreement to Terms
By accessing or using the root-quail website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not access the website or use our services.
Description of Services
root-quail provides online language education services, including but not limited to:
- Live video language instruction
- Educational course materials
- Progress tracking and assessments
- Communication tools for student-tutor interaction
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
User Accounts
To access certain features, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorised use
- Accept responsibility for all activities under your account
Course Enrolment and Payment
Course fees are displayed in Australian Dollars and must be paid according to the payment terms specified at the time of enrolment. All prices are subject to change without notice, though enrolled students will honour their agreed rates.
Refund Policy
Full refunds are available within seven days of enrolment if no lessons have been attended. After this period, refunds may be granted on a pro-rata basis at our discretion. No refunds are available for completed courses.
Intellectual Property
All content on this website, including text, graphics, logos, images, audio, video, and software, is the property of root-quail or its content suppliers and is protected by intellectual property laws.
Course materials provided to enrolled students are for personal educational use only. Redistribution, reproduction, or commercial use of any materials is strictly prohibited.
User Conduct
When using our services, you agree not to:
- Violate any applicable laws or regulations
- Infringe the rights of others
- Share your account credentials with others
- Distribute course materials to non-enrolled individuals
- Engage in disruptive or abusive behaviour during lessons
- Attempt to access systems or data without authorisation
- Use automated systems to access our services
Limitation of Liability
To the fullest extent permitted by law, root-quail shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claim arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the accuracy, completeness, or reliability of our content or services.
We do not guarantee any specific educational outcomes. Learning results depend on individual effort, aptitude, and consistent practice.
Indemnification
You agree to indemnify and hold harmless root-quail, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites.
Termination
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Use, please contact us:
Email: [email protected]
Address: Level 12, 45 Collins Street, Melbourne VIC 3000, Australia